Customer Advisor Installs

  • Location
    Rotherham, South Yorkshire
  • Category
    HR, Sales and Management - Account Management
  • Job type
    Contractor
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference
    NH-RH-3009

Customer Support Advisor - Installs


Competitive salary


Rotherham


Initial 6-month contract



About us


We are proud to announce that we have a new fulfilling role within our company and we are excited to share this opportunity with yourselves to join our team!


We are currently looking for a Customer Support Advisor to help the business. Our client is a British multinational energy and services company with its headquarters in Windsor, Berkshire. Its principal activity is the supply of electricity and gas to businesses and consumers in the United Kingdom, Aid customers, suppliers and sub-contractor in designating and allocating the right information providing the best service within the company.



Role responsibilities;



  • Taking a range of inbound calls and handling them correctly - (internal and external)

  • Managing the customer through their whole journey within CI

  • Providing a reliable and trustworthy customer service whilst taking ownership of customer queries and complaints.

  • Safely and accurately maintain customer related information and records.

  • Making sure the outcome is the best possible for both the customer and the business.

  • Meet telephony-based targets.



Preferable skill;



  • Strong communication skills.

  • IT Skills

  • Ability to influence others.

  • Organisation and prioritization skills

  • Able to multi-task effectively

  • Self-management.

  • Proactive and adaptable approach to change.

  • Literacy and numerical skills.

  • Attention to detail.

  • Remaining calm and focussed under pressure.

  • Building effective relationships and work well as part of a team.

  • Resilient approach to challenges that arise.

  • Ability to work under pressure in a fast-paced office.



Candidates will ideally show evidence of the above in their CV in order to be considered.


Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.


Adecco is an employment consultancy and operates as an equal opportunities employer











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












Please apply with your CV to: Nicholas Hamilton