Customer Advisor/Key Accounts

  • Location
    Cheadle, Greater Manchester
  • Salary
    £ 17000 - £ 18000 / Year
  • Category
    Sales & Retail - Customer Contact
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-022020-121928

Job Title: Customer Service Advisor


Salary: £18,000


Working Hours: 40 hours per week worked between 8am and 6pm, Monday to Friday


Location: Cheadle, Stockport


An exciting opportunity has arisen to work for a multi-national leading workwear fashion company as a Customer Service Advisor in their Key Accounts team. The role of Customer Service Advisor requires an enthusiastic and self-assured individual with good organisation skills, a great telephone manner and a passion for customer service.


Job will involve:



  • Managing and forging excellent client relationships within a designated portfolio of accounts

  • Monitoring and championing outstanding orders through the business

  • Dealing with customer calls, emails and complaints to ensure first class service is maintained

  • Liaising with the Projects co-ordinator to ensure development activities for customers are meeting deadlines

  • Working with the Sales and Account managers to improve processes and service


Monitor and action emails as required


Experience Required:



  • An excellent verbal and written communicator

  • Organised and methodical

  • Self-motivated, resilient, and willing to work hard

  • Trustworthy, reliable with and a strong team player



To find out more or to apply for this role, please call Adecco Stockport on or email Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Rebecca Hunt