Customer Assistant

  • Location
    Bristol, City Of Bristol
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
    Contractor
  • Industry
    Transport and Logistics
  • External Reference
    JN-102020-148021




Job Description



Adecco UK are currently seeking committed and Safety conscious staff to work as Gate line Assistants at Bristol Parkway station!



Shifts are days on/off between the earliest times of 6:30am to latest times of 8pm.



Our Gate line Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.


They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates.


You will often be the first person and the last person our customers meet on their journey, therefore your role as gate line assistant is vital in upholding the safety and service to all customers.


You may be required at times to undertake roles such as bus replacement, crown control and ticket checking. You will be at your nearest station however there will be times you will be required to travel at other stations, a duty pass will be provided to you to enable free travel whilst on duty.



Responsibilities:


. Effectively operate the gates ensuring the safety of all who pass through them.


. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.


. Report any incidents and undertake measures to ensure the safety of the station.


. Undertake ticket checks and pass any irregularities to Revenue Protection.


. Wear uniform and I.D badge when working on shift and travelling to and from that shift




Training will be given in all aspects of the role.
















Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












Please apply with your CV to: Paige Anne Woods