Customer Care Advisor x3

  • Location
    Stonehouse, Gloucestershire
  • Salary
    £10.00/Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    JN-102021-211793

Customer Care Advisor x3


Hours: Monday-Friday 08:00-16:30


Pay: £10.00 per hour


Duration: 12 weeks temporary-permanent


Location: Stonehouse


On-site parking and staff facilities are available.


We are currently recruiting for a well-established company for a Customer Care Advisor.


You will be completing a variety of tasks such as updating customer information, answering telephone calls/making outbound calls and liaising with other departments within the business.


The ideal candidate will have previous customer service experience, be IT literate and have a good, clear, efficient, and empathetic telephone manner. You will need to possess accurate keyboard / data entry skills and be proficient in Excel (Formulas are used daily).


Key responsibilities:



  • Responsible for taking inbound calls from clients and consumers.

  • Processing and dispensing paper and electronic orders.

  • Making outbound calls to clients and consumers.

  • Chasing outstanding orders.

  • Accurately input customer data and product requirements

  • Liaise with the warehouse team to ensure product fulfilment

  • Attend on-going training to ensure knowledge and understanding the industry

  • Assist with Product Recalls



Hours: Monday-Friday 08:00-16:30


Pay: £10.00 per hour


Duration: 12 weeks temporary-permanent


Location: Stonehouse


On-site parking and staff facilities are available.


If you are interested, please get in touch!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kaisha Knott