Customer Care Executive

  • Location
    Swindon, Wiltshire
  • Salary
    £ 20000 - £ 22000 / Year
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Sales & Retail - Customer Service Advisor

Adecco are delighted to be supporting our client based in Swindon who are seeking a Customer Care Executive. The role is working Monday - Friday with the occasional Saturday and offering a salary of £20,000 - £22,000, plus up to 30% bonus and list of impressive benefits including onsite parking, 23 days paid holiday per year, discount scheme, discounted private healthcare and regular socials.

This role is perfect for someone who enjoys interacting with customers on a regular basis, tailored to each individual customer in a professional manner.

Duties include:

  • Provide customer support via telephone, email and online chat

  • Managing the Customer Care mailbox, meeting SLAs

  • Providing customers with updates

  • Liaising with other departments to ensure a smooth customer journey

The ideal candidate will have:

  • Experience in a customer service role

  • Computer literacy is essential

  • Excellent communicator over phone and email

Do you have experience in a similar role and all the relevant skills? If so apply today Adecco Newbury.

Please note: This position is based in Swindon, please only apply if you are willing and able to work in this location.

All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sophie Lawrence