Customer Experience Coordinator

New
  • Location
    Barnet, Greater London
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-022020-118042

Customer Service Advisor


Location: London


Duration: 6 months - on going


Hours: Monday - Friday 40 hours


The Customer Experience Centre London is the Headquarter for the EMEAR region. You will be part of a team of Program Managers, Presenters and AV support all working to make the London CXC a compelling and exciting place for customers to visit.


Daily responsibilities:



  • Working closely with AMs to ensure their customers needs are met and their expectations are exceeded after paying a visit

  • Working closely with the Account Teams to provide booking and coordination services for demonstrations.

  • need to smartly manage presenter and facility time to accommodate incoming requests and work closely with the Master scheduler of the briefing centre

  • During annual leave and very busy times the demo scheduler will also act as a backup for the Master scheduler

  • the demo scheduler is responsible for meeting and greeting customers in the dCloud caf� (the entrance area of the briefing centre), looking after the running of the dCloud caf� and liaise with the front of house team on logistics and catering


Requirements:



  • Solid knowledge of Microsoft Office

  • Professional customer service skills

  • Working independently as well as part of a team

  • Previous experience working in customer facing background


TO APPLY - Please apply with a up to date CV.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer


If you wish to register with us for future opportunities in your area, then please follow the link below.


https://connect.adecco.co.uk/s/login/?startURL=/CandidateRegistration











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












Please apply with your CV to: Paulina Nahaczewska