Customer Order Specialist

  • Location
    Irvine, North Ayrshire
  • Salary
    £ 12.41 - £ 13.51 / Hour
  • Category
    Sales & Retail - Customer Service Executive
  • Job type
    Contractor
  • Industry
    Sales and Retail
  • External Reference
    JN-042019-62800

We have a great opportunity available within our growing client based in Irvine. This is a 6 month contract originally with the view to potentially turning permanent.



Start date: 6 January 2020


Salary: £24k per year


Contract: 6 months (Potential for permanent)


Hours: 08:30am-4:30pm


Days: Mon-Fri



Role: As a Commercial Service Specialist,




  • you are the entry point for commercial and regulatory issues from our internal and external customers.

  • You will work in close collaboration with Sales, Supply chain and other functional areas globally to offer best in class Customer Service.

  • You are responsible for processing all requests for quotations in close collaboration Sales, you are in charge of processing requests for all types of business documents for our customers, such as brochures, product listings, etc.

  • Dealing with quality and regulatory inquiries, participating in customer meetings.

  • You will process orders, check the stock availability or shipping status, check the customer prices, prepare and process the returns of the goods for a credit and/or replacement.


Who you are:



  • Previous experience within a commercial sales/customer oriented environment in order to cash flow (min 3 years)

  • Excellent customer service skills (oral and written)

  • Ability to prioritise and provide accurate data in a fast-paced, multi-tasking and changing environment

  • Good team worker, able to think creatively

  • Familiar with Microsoft Office, Outlook, SFDC, experience with SAP is beneficial

  • Previous experience working in a Life Science industry would be beneficial, but is not a pre-requisite for the role

  • Fluency in a second language would be advantageous

  • Able to travel


To Apply please send CV for consideration.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: William Bowler