Customer Registration Advisor

  • Location
    Blackpool, Lancashire
  • Salary
    £ 17000 - £ 18000 / Year
  • Category
    Accountancy & Finance - AAT
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

Adecco have the pleasure of working with an Accounting firm based in Blackpool who are looking for a Customer Registration Advisor.

This role forms the foundation for the Customer Registrations Team, working with other advisors and consultants, reporting to the Customer Registrations Manager.

To be successful in this role you will be eager to learn and develop your skillset, be self-motivated and performance driven, have a positive attitude at work and whilst doing administration tasks,

The Sales team is the first point of contact for the vast majority of our customers, so it's all about setting a great first impression. This means you will need to adapt with the conversation and really understand the needs of our customers, whilst collecting critical information to guide the customer through our on-boarding process, helping the customer to make the right decision. This is a vibrant and target driven environment in a company that has a great reputation and values its people.

� Discuss and advise on services we offer to maximise registrations, delivering compliant new registrations with great service in line with the company values, to consistently achieve results

� Administer the registration, ensuring all relevant checks are completed to remain complaint within legislation and guidance

� Organise own work load to ensure it is completed to a high standard daily and assist peers when needed to deliver an efficient and productive service

� Develop own learnings and skills by recognising gaps in own knowledge and in peers to enhance overall team performance

� Demonstrate accurate data input evidenced by outcomes from internal audits and call monitoring, ensuring you deliver a service that is 'right first time'.

� Be aware of own influence in the morale of the team and focus on keeping positive and driven.

Qualifications & Experience

� Maths and English qualifications

� Ability and willingness to learn

� Ambition to achieve sales targets

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Mark Nicholls