Customer Service Account Manager

  • Location
    Harlow, Essex
  • Salary
  • Category
    Office and Secretarial - Administrative Assistant
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Adecco Harlow are proud to be working in partnership with a hugely successful, global business based in Harlow. There is a temporary position available for a Customer Service Account Manager, with potential to go permanent in the future.

The main purpose of this role is to generate sales and grow sales profitably within a defined customer base, engagement with customers and suppliers.

Key information:

Customer Service Account Manager

8.30am - 5pm, or, 9am - 5.30pm, Monday - Friday (1 hour for lunch)

£10.75 per hour, plus 15% OTE bonus

Quarterly bonus incentive, based on hitting sales targets etc.

Virtual interviews are to be held Thursday 17th June

Key tasks and responsibilities:

  • To develop commercial strategy in conjunction with the account managers

  • Manage customer requests up to order placement

  • Co-ordination of the businesses resources and supplier resources to maximize product offering across all technologies

  • Develop customer relationships

  • Develop relationships with strategic suppliers to achieve advantage for the company

  • Exceed sales and profit objectives within area

  • Drive supplier specific sales

The right candidate for this role will have:

  • Excellent knowledge and experience of customer service practice and processes

  • You will need to be IT literate and moderately Tech Savvy

  • A polished and self-motivated approach to your responsibilities and duties

  • Enjoy supporting and working within a busy, sales environment

  • Ability to work in an organised manner and prioritise sales is key!

In a nutshell, we are looking for a self-motivated, proactive and resilient salesperson!

In return, you will be working alongside a successful, professional yet friendly and supportive team. My client is a proud supporter of investing in people, so a genuine opportunity to further develop your skills and grow alongside the business. Your input will be rewarded with an attractive quarterly bonus opportunity!

If you have the experience and attributes needed and would like to hear more about this rewarding opportunity, then please do not hesitate to contact Adecco Harlow - we would love to hear from you!

Adecco are an equal opportunities employment agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emily Abbey