Customer Service /Admiin - Cardiff

  • Location
    Cardiff, Cardiff
  • Salary
    £11.10/Hourly
  • Job type
    Temporary contract
  • Industry
    Consultancy
  • External Reference
    JN-012022-228544
  • Category
    Office and Secretarial - Administrative Assistant


Adecco are recruiting front line Customer Services/Admin Support for the Home Office . A great opportunity with full training and a temporary role until November 2022


This is an excellent opportunity to gain experience working in government agency where you will gain skills and experience as well as security clearance. If you are competent and enjoy liaising with people and have good admin experience, then full training will be given.



You will be working with in the centre to support the casework operations by capture of bio-metric data and collating information from the customers by scanning and digitising documents.



In this role you will gain knowledge of a wide variety of application forms and complete case preparation and will be assisting customers directly to ensure a case is valid where compliance questions may be asked. Forgery, Personal Safety, and safeguarding training.



The Ideal Candidate:



Candidates would benefit from previous experience of working in an office environment, being able to utilise the following skills:



  • Customer service skills

  • Time management

  • Organisation

  • Team working

  • Decision-making


Hours /Shifts Monday to Friday but you will need to work some Saturdays on a shift basis



To be successful you will also need


Security Clearance Due to the nature of the work CTC security clearance Resided in the UK for the last 3 years



  • Have a *current* British Passport or settlement status due to the sensitive nature of the work

  • NI Number

  • 2 x proof of addresses (all in uk)

  • 5 years full history with no gaps of more than 1 month

  • 3 years solid reference with no gaps of more than 1 month







Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Maxine Barnard