Customer Service/ Admin

  • Location
    Sheffield, South Yorkshire
  • Category
    Office and Secretarial - Administrator
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-112021-219765

Adecco are recruiting front line Customer Services/Admin Support for the Home Office. A great opportunity with full training and a temporary role for 1 year



This is an excellent opportunity to gain experience working in government agency where you will gain skills and experience as well as security clearance. If you are competent and enjoy liaising with people and have good admin experience, then full training will be given.



Role Overview


Working within the centre to support the casework operations by capture of biometric data and collating information from the customers by scanning and digitising documents.


In this role you will gain knowledge of a wide variety of application forms and complete case preparation and will be assisting customers directly to ensure a case is valid where compliance questions may be asked. Forgery, Personal Safety, and safeguarding training.



Hourly rate: £11.10


Shifts: 12 months temp


Working hours 8am to 8.30pm Monday - Friday (37.5 hours per week within those hours, must be able to work within these hours)


SSC staff are expected to work up to 17 Saturdays in a 12 month period



The Ideal Candidate:


Candidates would benefit from previous experience of working in an office environment, being able to utilize the following skills:



  • Customer service skills

  • Time management

  • Organization

  • Team working

  • Decision-making



To be successful you will also need



  • Security Clearance Due to the nature of the work CTC security clearance Resided in the UK for the last 3 years

  • Have a *current* British Passport or settlement status due to the sensitive nature of the work

  • NI Number

  • 2 x proof of addresses (all in UK)

  • 5 years full history with no gaps of more than 1 month

  • 3 years solid reference with no gaps of more than 1 month











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












To speak to a recruitment expert please contact Paulina Nahaczewska