Customer Service/ Admin Support - Maldon (6 month contract)

  • Location
    Maldon, Essex
  • Salary
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Customer Service/ Admin Support - Maldon - 6 month Contract

Hours 9am - 5.30pm

Salary £22,000

Free parking

Our client, located in Maldon are recruiting for Customer Service/Admin Support on a 6 month contract.

Role Summary:
The Assistant Account Coordinator supports the Account Coordinators with a variety of customer and operational transactions in partnership with designated members of the sales team and fielding incoming sales related calls. The Assistant Coordinator will provide administration support on some of the small Customer Accounts, processing orders, tracking delivery status and resolving discrepancies.

Daily duties will include:

* Manage order processing & tracking of customer deliveries on our Smaller Mass Retailer Accounts
* Field incoming sales calls and emails; provide support to Account Coordinators
* Provide operational support with sales
* Assist customers with inquiries regarding client products/promotions/order tracking/timelines

* Participate in product/brand knowledge training to learn about new and existing product lines
* Ensure the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals

Skills required:
* Previous Administration experience
* Experience in a Customer Service environment
* Must have effective verbal and written communication skills
* Microsoft Office Word/Excel/Outlook experience
* Attention to detail is a must
* Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment while consistently delivering superior results within given deadlines
* Exceptional organisation and time management skills

Why Join

* Outstanding culture, which is fun, dynamic and constantly evolving

You must be available for an immediate interview and no notice period is ideal but not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Rebecca Naughton