Customer Service Administrator

  • Location
    Ashford, Kent
  • Salary
    £ 18000 - £ 20000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-092019-93060

Do you have previous experience dealing with Customers via telephone? Are you confident within Administration? Are you passionate about joining a great team within a busy yet fun environment? If yes, we would love to hear from you!


Adecco are so proud to be working with our Client based in Ashford who are seeking a Customer Service Administrator to join their team initially on a fixed term contract.


Your main duties within this role will be:



  • Dealing with Customers Via phone and email

  • Run reports and call Customers to provide updates

  • Generate call outs for Engineers

  • Managing your own inbox and a general inbox ensuring all requests are actioned

  • Book jobs in on the system

  • Look after Key Accounts within the business

  • Ensure all Engineers are aware of their schedules and provide updates when required

  • Follow up on enquiries



The ideal Candidate:



  • You will be confident working in a fast paced busy environment

  • Previous Experience liaising with Customers Via phone

  • Strong Admin background

  • Exceptional work ethic with a real ' can-do' attitude



In return for the above, you will be working Monday to Friday between the hours of 8:30 and 5:30 with an hour for lunch. This role is a contract role until April 2020.



Your Salary will be £18,000 - £20,000 DOE.



In addition to the above, you will be enrolled on to the Company's commission scheme in which you are rewarded a percentage of Sale Prices for Referrals.



For full details if you are interested in this opportunity then click Apply Now or Call Emma on 01233 646 632!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Emma Saunders