Customer Service Administrator

  • Location
    Bristol, City Of Bristol
  • Salary
    £ 18000 - £ 21500 / Year
  • Category
    Office and Secretarial - Administrative Assistant
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-112019-105425

Do you enjoy working in a supportive, hardworking team? Can you deal with complaints and queries with a cool head? Are you an excellent Customer Service Administrator looking for your next opportunity?



Adecco Bristol are delighted to be supporting a busy, fast paced team with the recruitment of a Complaints Administrator in South Bristol. Our client, a growing, successful company, are looking for an understanding, intelligent candidate to join their well-established team in the administration department. With the majority of the role on the phone, the right person will have a calm phone manner and will be able to deal with an ever changing, heavy workload. With the right support, this role will allow someone to progress within the company as well as develop their confident and personal skills.



Duties



  • Managing queries and complaints that come through the mailbox

  • Liaise with other departments in the business

  • Supporting with administration tasks

  • Updating the internal database with any changes

  • Processing information through the system



Individual



  • IT literate with ability to learn on the job

  • Excellent Customer Service skills

  • Able to work well under pressure

  • Take ownership of workload



Adecco are an equal opportunities employer and act as a recruitment agency.



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Hannah Clark