Customer Service Administrator

  • Location
    Chester, Cheshire
  • Salary
    £18,200.00/Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-092021-206615

Adecco are currently recruiting an administrator to work for our fast-growing client based on Chester Business Park. This is an exciting opportunity for an organised and hardworking administrator, the successful candidate will be keen to learn and endeavour to gain an understanding of the end-to-end Operational processes.


A positive approach is essential, along with the confidence to assist the Personal Assistant with hospitality arrangements during business meetings.



Main Duties



  • Logging any required documentation/information onto the system

  • Ensuring documentation is sent promptly and to correct contact/s

  • Maintaining customer database

  • Dealing with telephone queries appropriately

  • Promptly handling any required amendments to price / delivery

  • Processing cancellations quickly and efficiently

  • Working closely with our internal sales, IT and finance departments, and area managers



Requirements



  • Excellent attention to detail, with a methodical and thorough approach

  • Strong communication skills

  • Good knowledge of Excel

  • Organised and proactive

  • Customer focused and positive attitude

  • Team Player - awareness of department workload and a willingness to offer assistance to any task

  • Self-motivated and the ability to work on your own initiative



This is a full-time position offering 25 days holiday plus bank holidays, Company Pension Scheme, Staff Discount Platform, Wellbeing Programmes.



If you are interested, please apply directly to the advert for consideration.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Pippa Shaw