Customer Service Administrator

  • Location
    Grays, Essex
  • Salary
    £ 20000 - £ 22000 / Year
  • Job type
  • Industry
    Sales and Retail
  • External Reference

We currently have an exciting opportunity for a Customer Service Administrator to join a growing company based near to Lakeside. If you have a passion for delivering outstanding customer service in an office environment, then we'd love to hear from you!

Your duties will include:

● Interacting with customers via email, phone, live chat, social media and occasionally face to face

● Responding to customer issues quickly and efficiently, keeping them regularly updated

● Giving advice on products or services

● Liaising with courier companies to establish when deliveries will likely arrive to the customer

● Stay up-to-date on new products, services, and policies

We are looking for individuals who are passionate to help and support customers. Ideally candidates who have proven experience within an office-based customer service or sales environment.

This company are a fast-paced growing online business, who are constantly evolving and offering innovative solutions to their customers. Therefore, individuals who are willing to embrace change when it comes is essential!

In return the company offers excellent benefits including discounts, as well as ongoing training and progression. The role has become available due to growth, so now is an exciting time to join and to play a key part in enhancing customer experience!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Anna Nolan