Customer Service Administrator

  • Location
    Maidenhead, Berkshire
  • Salary
    £ 22000 - £ 25000 / Year
  • Category
    Sales & Retail - Customer Services
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

They offer: An exciting opportunity to join an expanding team within a growing company!

  • Salary negotiable for the right cnadidate (3 month probationary period)!

  • Monday to Friday (rolling shift 8-4, 9-5 or 10-6)!

  • 25 days holiday plus public holidays!

  • Optional private healthcare!

  • Staff discount on purchases!

  • Discretionary annual profit related to bonus scheme!

This role will support our client's busy, growing customer service department by providing accurate, diligent work through several channels!

The ideal candidate will be highly motivated, with a high attention to detail and the ability to manage and prioritise work. You should be proficient at working individually and as part of a wider team. Previous experience in a similar high paced customer service role is essential!

If you have the necessary skills, apply now!

Key Responsibilities:

  • Answering a variety of calls from customers and transferring to other departments

  • Maintaining/amending customer data

  • Taking orders via phone and email

  • Email correspondence

  • Arranging returns and collection within the UK and internationally

  • Maintaining strong communication links with customers and colleagues

  • General support to the business as required

Key Skills:

  • Familiar with MS Office, Outlook and Zendesk (training will be given)

  • Excellent eye for detail

  • Ability to prioritise work to meet deadlines

  • Strong written and verbal communication skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Leah Parr