Customer Service Administrator

  • Location
    Malvern, Worcestershire
  • Salary
    £18,000.00/Year
  • Category
    Office and Secretarial - Administrator
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-092021-204615

Our client; based in the beautiful area of Malvern are looking to recruit a Customer Service Administrator to join a large, busy, and friendly department. This role would suit a candidate that has worked within any Customer Service focused environment. Candidates with a financial or health and well-being background would be of particular interest.


This fantastic role involves supporting the department with administrative tasks including opening of incoming post, franking outgoing post, dealing with inbound phone and email queries, making outbound calls to chase payments, ensure money is accurately banked and accounted for, ensure all administration and recording is prompt and accurate, maintaining computer and manual records, and general office/administration duties for the team. i.e., photocopying, filing, printing and scanning.


The Candidate:



  • Strong administration and IT skills

  • Excellent communication skills

  • High level of attention to detail

  • A passion for delivering an outstanding customer service


The Package:



  • Salary of £18000

  • Qualifications funded by our client

  • 25 days holiday + bank holidays (3 to be taken at Christmas)

  • Laptop and equipment provided

  • Hours 9am-5pm with 30 minutes for lunch

  • Performance related bonus

  • Paid parking spaces after probationary period

  • Health benefits

  • Annual salary reviews


If you would like to know more about this amazing opportunity then please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge