Customer Service Administrator

  • Location
    Malvern, Worcestershire
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

We are looking for a Customer Service Administrator to support an established team to ensure the smooth running of the department as well as providing an outstanding service to your customers.

Possessing a high level of attention to detail, excellent communication skills, a willingness to learn and strong organisational skills you will undertake the following tasks:

  • General office administration such as dealing with incoming and outgoing mail, photocopying, filing and scanning

  • Inputting of data onto the system such as updating client details and renewals of direct debits.

  • Ensure all administration and recording is prompt and accurate - maintaining computer and manual records and inputting data

  • Dealing with card payments

  • Work closely with other team members to ensure any client receives a prompt and efficient response

  • Issuing client documents

  • Deal with phone and email queries including automated renewals and chasers, such as Barcode Scanning, Awaiting Payments and Queries

  • To provide excellent customer service to all clients.

If you would like to know more about this fantastic position, then please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge