Customer Service Administrator

  • Location
    Middlewich, Cheshire
  • Salary
    £ 19000 - £ 20000 / Year
  • Category
    Office and Secretarial - Office and Secretarial
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Working for an ever growing business based in a location easily accessible from Middllewich, Northwich, Winsford and Holmes Chapel my client is looking to recruit a confident, organised individual who is passionate about customer service by way of supporting existing clients and building relationships with new ones. Due to internal promotion this role has now become available, joining an friendly open plan office you will be responsible for supporting various departments within the office that may require assistance to ensure the smooth running of the administration and customer service function.

Duties will include:

  1. Efficient, accurate and precise data entry of required information

  2. Field telephone calls assisting with enquiries

  3. Provide effective support and assistance to HR, Quality and Customer Service functions

  4. Ensure accurate filing of all documents

  5. Building and maintaining positive relationships with suppliers, contractors, customers and employees, and the business community.

  6. Develop sound working relationships with suppliers, contractors and customers

  7. Represent company at official meetings whether on or off site

  8. Develop and maintain customer confidence in and understanding of their products and processes

  9. Adhere to and promote all department and company policy and decisions

  10. All other administration support as required

Essential skills required:

  1. Excellent telephone manner

  2. Fluent in the use of Microsoft programs including Word, Excel and Navision

  3. Efficient and Accurate data input skills

  4. Customer focused possessing excellent communication skills

  5. Excellent organizing, planning and prioritizing skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sarah Walker