Customer Service Administrator (PART TIME- 9:30-3:00PM)

  • Location
    Maidenhead, Berkshire
  • Salary
    £ 22000 - £ 24000 / Year
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

An exciting opportunity has arisen to join an expanding team within a growing company.

This role will support our client's busy, growing customer service department by providing accurate, diligent work through several channels!

The ideal candidate will be highly motivated, with a high attention to detail and the ability to manage and prioritise work. You should be proficient at working individually and as part of a wider team. Previous experience in a similar high paced customer service role is essential!

If you have the necessary skills, apply now!

Key Responsibilities:

  • Answering a variety of calls from customers and transferring to other departments

  • Maintaining/amending customer data

  • Taking orders via phone and email

  • Email correspondence

  • Arranging returns and collection within the UK and internationally

  • Maintaining strong communication links with customers and colleagues

  • General support to the business as required

Key Skills:

  • Familiar with MS Office, Outlook and Zendesk (training will be given)

  • Excellent eye for detail

  • Ability to prioritise work to meet deadlines

  • Strong written and verbal communication skills

They offer:

  • Competitive salary

  • 9am - 5pm, Monday to Friday (potential shift 8-4 or 10-6)

  • 25 days holiday plus public holidays

  • Optional private healthcare

  • Staff discount on purchases

  • Discretionary annual profit related to bonus scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Abby Lovejoy