Customer Service Administrator (Permanent Position)

  • Location
    Hatfield, Hertfordshire
  • Salary
    £21,600.00/Year
  • Job type
    Permanent
  • Industry
    Admin and Secretarial
  • External Reference
    JN-072022-262982
  • Category
    Office and Secretarial - Administrator

Position: Customer Service Administrator (Permanent Position)


Location: Hatfield, Hertfordshire


Salary: £21,600 per annum with 25 days Holidays + bank holidays, Bonus, on site Parking, Gym membership, Discount on food, Pension


Working Hours: Mon - Friday 9.00am - 5.00pm, 10am - 6pm or 12pm - 8pm (Friday finish latest by 6pm) (37.5 hours per week)


The Role:



  • You will be maintaining the integrity and accuracy of our customers database and supporting our staff and customers with administration queries.

  • Sending out communication mailshots and refunds to migration, reconciliation, and Direct Debit runs.

  • Assist in membership administration including database management

  • Ensure that all customer information is kept up to date, including accurate personal details and bank details.

  • Producing reports and carrying out monthly membership system audits to produce mailings

  • Promote brand positively at all times.


The Ideal Candidate



  • Good Knowledge of Microsoft Excel & Word

  • Ability to use own initiative and manage own workload

  • Team player

  • A methodical and logical approach to work

  • Excellent organisation and communication skills


Benefits



  • Company Annual Bonus Scheme

  • Free gym membership for yourself and your partner for any of our clubs throughout the UK and Europe

  • 25 days paid holiday + bank holidays

  • Company Pension Scheme

  • The opportunity to gain qualifications through sponsored Apprenticeships


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Farah Qadri