Customer Service Administrator- £18k- £22k- Bury St Edmunds

  • Location
    Bury St Edmunds, Suffolk
  • Salary
    £ 18000 - £ 22000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-112019-102438

We are currently recruiting a truly great opportunity with a business that puts their employees at the heart of everything they do. Our client really is an employer of choice, not only do they have a great benefits package but they offer further development and training opportunities alongside their modern and upbeat working environment. This business really invest in helping you to be the best!


The role of Customer Service Administrator will be a varied and busy role, with high levels of customer interaction involved on a daily basis, duties will include but not be limited to:



  • Delivering and maintaining high levels of customer service when responding to customers enquiries within set quality standards, procedures and response times.

  • Taking ownership for each interaction to ensure enquires are handled appropriately and in a timely manner.

  • Ensuring that all telephone calls and e-service enquires are answered promptly and efficiently, aiming to deal with the majority of enquiries within one contact

  • Completing administrative duties relevant to the role

  • Working closely with all areas of the business to ensure the customers needs are fully met

  • Supporting the team with an open, honest and collaborative culture, delivering the highest level of customer service


The successful candidate with have experience in working within an customer centric position, you will be confident and helpful over the phone and able to provide strong customer service at all times within a fast-paced environment. Strong communication and organisational skills are essential to succeed within this role.


If you are interested please apply by sending your CV via the link or feel free call Jenn on 01284 732440.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jennifer Morris