Customer Service Administrator

  • Location
    Salford, Greater Manchester
  • Salary
    £ 23000 - £ 25500 / Year
  • Category
    Science - Chemical Engineering
  • Job type
    Permanent
  • Industry
    Construction and Property
  • External Reference
    JN-122019-111839


Customer Service Administrator - Swinton



A fantastic client of mine, based in Swinton is currently in the process of recruiting a highly experienced Customer Service Administrator to be based at their office in Swinton, Greater Manchester. This is an extremely rare and exciting opportunity to join a forward-thinking company at the top of their industry.



The Role:



  • You will be responsible for the administration of the Admixture System's sales order process. From order receipt through to delivery and invoicing, together with pro-actively contacting customers to ensure full utilisation of the Division's tankers.

  • This will involve entering orders on SAP, as well as providing support with maintenance of price files within the system and preparing quotations for customers.

  • You will liaise with internal departments and external suppliers to resolve any customer queries and you will take corrective steps when problems arise.

  • Beyond that, you will also inform relevant sales representatives of any issues with customers, deliveries or credit/accounts receivable.

  • You will also handle general enquiries and consult with other internal departments to provide customers with information when requested.




The Person:



  • You are a highly motivated self-starter

  • You have excellent knowledge of SAP, as well as good skills in Excel and KPI reporting.

  • You will have an awareness of export procedures and documentation requirements, alongside a knowledge of credit control functionality/disciplines.

  • You will ideally have experience of Transport Management Systems.

  • You work well in multidisciplinary teams as well as on your own initiative.

  • You also have the capacity to manage your workload to meet tight deadlines.



The Benefits:



  • Salary of £23k - £25k

  • Monday - Friday (Full time hours)

  • Excellent benefit package


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Joshua Heal