Customer Service Administrator

  • Location
    Swansea, Swansea
  • Salary
    £22,500.00/Year
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    JN-072022-262832
  • Category
    Sales & Retail - Customer Service Advisor

ADECCO are recruiting for a Customer Service Administrator for their client based in Swansea.


Full Time


Permanent


Starting Salary: £22.5k+Excellent Benefits Package


Hybrid Working (up to 4 days at home)


Immediate starts available!



Are you looking for a new and exciting challenge? Do you want a role with more flexibility?


Or are you a graduate looking for a new opportunity? If so, this is the role for you!



The client is looking for a customer-focused individual with good administration skills to join their growing team working in the travel industry!


This role offers excellent long-term progression opportunities and a range of great benefits.



The Role:



  • Responding to enquiries from customers over the phone and via email

  • Dealing with any queries and escalating where needed

  • Providing excellent customer service

  • Inputting data accurately into computer systems

  • Managing own workload



The Ideal Candidate:



  • Excellent customer service and communication skills

  • Good IT and administration skills

  • Excellent attention to detail

  • A suitable environment to be able to work from home

  • Reliable with a good work ethic

  • Happy to work every other weekend and flexible between 8am and 6pm



Benefits:



  • Heavy discounts on flights and travel

  • Hybrid Working: Up to 4 days working from home

  • People-focused company

  • Enhanced pension

  • High-energy working environment

  • Inclusive culture

  • Excellent career Progression

  • Free parking onsite

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Adele Lane