Customer Service Administrator

  • Location
    Warrington, Cheshire
  • Salary
    £ 24000 - £ 25000 / Year
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Office and Secretarial - Office Assistant

Adecco Warrington are recruiting for a permanent Customer Service Administrator due to a sensational period of growth within the company.

Situated in Birchwood, Warrington, reporting to the Centre Manager you will be responsible for delivering world class customer experience and support the Centre Manager to deliver operational excellence keeping the centre safe and compliant in line with policies and processes alongside ad-hoc duties too.

This is a permanent opportunity with an immediate start.

Salary: £24,000 - £25,000 per annum - dependent on candidate experience.

Key Responsibilities & Duties:

  • Delivering EXCELLENT Customer Service in a professional and friendly manner

  • Being pro-active with regards to customer queries

  • Rapport and relationship building

  • Manage centre standards to the highest level

  • Identify and up-sell services where required

  • Ensure comprehensive understanding of H&S and compliance policies and requirement

  • General administration and coordination of contracts for planned work

  • Validating customer identification

  • Planning & Organising

  • Excellent communicator on the phone and on email

  • Resilient and embraces change

  • Team Player

In return my client offers:

  • 33 days Annual Leave

  • Discounted Private Medical Insurance Cover

  • Life Assurance

  • Income Protection Insurance

  • Payroll Giving

  • Cycle Scheme

  • NEST Pension Scheme

  • Employee Assistance Programme

  • Annual Flu Jabs

  • Eye Tests

  • Training Support Package included

  • Enhanced Maternity, Adoption, Shared Parental and Paternity Pay

  • Annual Professional Membership Subscription

This is a truly incredible permanent role - if this is of interest to you - reach out to Adecco Warrington today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alexandra Holt