Customer Service Adviser

  • Location
    Harlow, Essex
  • Salary
    £21,000.00/Year
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    JN-052022-251448
  • Category
    Sales & Retail - Customer Services

Customer Service Agents


Location- Harlow


Salary- £21000 (up to £3000 bonus to potentially earn)


Rapidly growing business with great career progression opportunities.


Do you want to work for a rapidly growing, successful, business who nurture a fresh and modern approach in how they manage their customer needs?


My client is offering a great range of benefits such as clear career progression, a bonus scheme, a well- being & care programme and employee perks- discounts at cinemas, restaurants, retailers, gym memberships and much more!


Duties:



  • Dealing with both inbound and outbound calls in a professional and polite manner (please note this is NOT a sales or cold calling role).

  • Helping the customers solve any problems by providing suitable solutions in order for the call to be successful.

  • Handling account queries and liaising with various departments.

  • Setting up payment arrangements and following all required procedures.


Our client will consider anyone with previous customer service experience, particularly if you are from a contact centre, retail and hospitality background!


There are many more perks to this role, please call if you would like to know more - we would love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lowena Hall