Customer Service Adviser

  • Location
    Ipswich, Suffolk
  • Salary
    £11.79/Hourly
  • Job type
    Temporary contract
  • Industry
    IT and Telecoms
  • External Reference
    JN-012022-228098
  • Category
    Sales & Retail - Customer Service Advisor

We are currently recruiting for a Customer Service Representative to join our clients team based in Framlingham, Suffolk.



Experience required - Office 365, SAP experience is desirable but any data base knowledge is useful. Full training will be provided.



The role will be offered on a temporary basis for an initial 3 months, with the potential to go on permanent.



Working hours are Monday - Friday 9am - 5pm.


Main duties include, but not limited to:



  • Responding to customer orders and enquiry emails

  • Order entry onto SAP

  • Keeping customers informed of order status and/or changes in a proactive manner

  • Emailing sales order confirmation to customers

  • Creating new customer templates and liaising with finance or credit limits and terms

  • Creating sample and sales orders

  • Liaising with logistics for freight costs

  • Updating production/purchasing of any sale order changes

  • Filing invoices and sale orders for the area




  • Pay rate per hour - £11.79

  • Full training will be provided

  • Cycle to work scheme

  • On-site parking



You will also have access to Adecco online benefits scheme which provides discounts to THOUSANDS of retailers.



If this role sounds of interest to you, please do not hesitate - APPLY NOW!


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harry Alexander