Customer Service Adviser Loans

  • Location
    Blackpool, Lancashire
  • Salary
    £ 17000 - £ 19000 / Year
  • Category
    Banking & Financial Services - Credit Control
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-082019-82932

Adecco are pleased to have the opportunity to work with a Financial Regulatory regulated


Consumer Lending company in Blackpool with over 10 years' experience and with over 4


Branches throughout the UK.



Position: Customer Service Adviser Loans







  • Location: Blackpool




  • Salary: £18,000pa




  • Position: Completions Assistant - Personal Loans




  • Salary: 17,000pa plus bonus of up to 20% of monthly




  • Location: Blackpool



Purpose of role: To provide a high level of customer service as the first point of contact to potential customers in line with the finance industry regulatory framework




  • Communicate with customers via email / telephone, providing information which is clear, fair and not misleading




  • Work in accordance with financial regulations




  • Update client records accordingly




  • Keep up to date with relevant training and policies




  • Additional tasks as and when required




  • Report queries and complaints raised by customers when required




  • Identify trends and gaps in policies, procedures, strategies and systems




  • To provide the highest possible standards in customer care, customer interaction, dialogue and attention to detail

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Mark Nicholls