Customer Service Advisor 4758/4761

  • Location
    Swindon, Wiltshire
  • Salary
    £9.00/Hour
  • Category
    Banking & Financial Services - Client Services
  • Job type
    Temporary
  • Industry
    Banking and Financial Services
  • External Reference
    JN-012019-45040

Customer Service Advisor 4758/4761



Adecco have an exciting opportunity for a Customer Service Advisor in Swindon to join a successful Financial Services Company.




Salary: £9.00 per hour


Location: Swindon


Hours: Monday - Friday 9.00am - 6.00pm


Start date: 4st February 2019


Duration: 12 months initially




Job Description:



As a Customer Service Advisor, you will be dealing with query's relating to all manner of products and services offered within the financial services.



Duties:




  • Dealing with a high volume of incoming calls related to online/telephone banking

  • Dealing with account queries, money transfers, visa disputes

  • Provide a high standard of customer service and with the intent to resolve on a first call resolution basis where possible



It would be great to see candidates with:




  • Excellent telephone manner

  • The ability to be reactive in a fast-paced environment

  • Objection handling skills

  • Proficient in Microsoft applications




Adecco is an equal opportunities employer .If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.



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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Samantha Walker