Customer Service Advisor 4827

  • Location
    Bournemouth, Dorset
  • Salary
    £9.00/Hour
  • Category
    Banking & Financial Services - Mortgage Advisor
  • Job type
    Temporary
  • Industry
    Banking and Financial Services
  • External Reference
    JN-012019-44920

Customer Service Advisor 4827



Adecco have an exciting opportunity for a Customer Service Advisor in Bournemouth to join a successful Financial Services Company.




Salary: £9.00 per hour


Location: Bournemouth


Hours: Monday - Friday 9.00am - 6.00pm


Start date: 4st February 2019


Duration: 12 months initially




Job Description:



As a Customer Service Advisor, you will be dealing with query's relating to mortgage applications



Duties:




  • Updating brokers, solicitors and applicants on the progress of their mortgage applications

  • Liaising with other areas of the business to ensure that the application progresses smoothly

  • Dealing with a high volume of complex calls, using several systems at any one time to ensure first call resolution where possible

  • Proactively gathering information from applicants, brokers and third parties



It would be great to see candidates with:




  • Excellent telephone manner

  • The ability to work under

  • Objection handling skills

  • Proficent in Microsoft applications




Adecco is an equal opportunities employer .If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.



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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Samantha Walker