Customer Service Advisor

  • Location
    Aylesbury, Buckinghamshire
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Have you got previous customer service experience? Are you a confident communicator? Do you like a challenge? Yes, then we would like to hear from you.

Our client is a UK leading company that specialises in property claims and they are looking recruit a Claims Handler to join their busy team. The ideal candidate will need have excellent communication skills and be confident in speaking to people at all levels. In addition, you will need to be able to multi-task and manage your time effectively.

Duties will include:

  • Processing claims

  • To act as the main point of contact for customers and clients

  • Ensuring service level agreements (SLA's)are adhered to

  • Updating jobs correctly on in house system

  • Handling low level complaints

  • Ensuring data is handled responsibly and compliant with the Data Protection Act

Hours of work will operate within 3 shifts which are 9am - 5:30pm and the following are worked 1 in every 6/7 weeks - 8:30am- 5:00pm and 9:30am to 6:00pm - there is no weekend work required.

If you would like to find out more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Nicola Palombo