Customer Service Advisor

  • Location
    Blackburn, Lancashire
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Industrial & Manufacturing and Production - Manufacturing

Customer Service Advisor

Monday to Friday

Upto £23k


Adecco Group are pleased to be supporting this manufacturing company

Managing the small customer base whilst assisting Customer Service Advisors in managing their customers and maintaining a high level of administration for the Customer Service Team.

Managing their allocated customer base and dealing with all aspects of the customer's requirements.
* Resolving product or service problems of their allocated customer base and any related troubleshooting required.
* Assisting CSAs with their workload and requirements.
* Assisting the Customer Service Team with any export requirements.
* Dealing with a variety of incoming calls.
* Liaising with all internal departments as determined by the customer's requirements and Customer Service Team.
* Liaising with hauliers and couriers as required.
* Handling any basic financial related queries.
* Maintaining and dealing with all administration requirements of the Customer Service Department.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Julie Cameron