Customer Service Advisor

  • Location
    Cardiff, Cardiff
  • Salary
    £ 18000 - £ 20000 / Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Customer Service Advisor

Adecco are excited to recruit for a well-known brand within Cardiff City Centre. We are looking to recruit an experience customer service advisor within a diverse and exciting company.

£18-20k Salary

+ Performance Bonus based on customer feedback (9k maximum per annum)

Responsibilities and Duties:

  • Answer queries from customers both via the phone and in p4eson

  • Book customers in for appointments via a CRM database

  • Advising customers on the plan perfect for them

  • Assisting the managers with daily operations

  • Organising the diaries to the most efficient way for both client and company

  • Maintain excellent customer service

Personal Skills

  • Have experience within customer service

  • Very organised

  • Experience with Microsoft

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Phoebe Ridley Siegert