Customer Service Advisor

  • Location
    Chelmsford, Essex
  • Salary
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

An exciting opportunity has arisen for a Customer Service Advisor to join a public sector organisation based in Chelsmford.

The primary purpose of the role is to provide first class customer service to clients and customers. The most suitable candidate would ideally have previous experience of working within a customer facing environment.

Key duties will include:

- Providing customer service excellence

- Deal with customer enquiries

- High volume of inbound calls

- Update CRM systems

- General Administration

- Log customer queries and make sure they are resolved in a timely manor

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Sabrina Bigby