Customer Service Advisor

  • Location
    Dorking, Surrey
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Office and Secretarial - Office Assistant

Are you an enthusiastic customer service professional? We have an exciting opportunity to develop a rewarding career within a growing and people-focused business. This is a great opportunity to join a friendly and supportive team committed to delivering a high-quality service. It's an exciting time to join as this already well-established company is going through a period of growth and investment. There is excellent flexibility offered which will enable you to work both from home and from the office, enabling you to balance your work and life commitments.

The role:

As a Customer Service Advisor, you will deliver a friendly service to business customers. In this varied role, you will handle a wide range of telephone queries covering insurance claims & account enquiries. You will provide advice and information on the services provided, coordinate & schedule work for Engineers and liaise with third-party providers & suppliers.

For those with ambition, there is scope to progress into a more senior position, making this the ideal role in which to achieve your professional goals.

- The ability to remain calm under pressure

- Good organisation and multitasking skills

- Previous experience in a call centre environment

- A customer service background

You will work on a rota system between the hours of 6am - 9pm.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Louise Sales