Customer Service Advisor

  • Location
    Exeter, Devon
  • Salary
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Customer Service Advisor

£9.55 per hr (£17,300 p.a)

Permanent Opportunity

Full Time, Monday- Friday, 35 hrs pw

We are looking for a dynamic individual with a passion for providing top quality customer service to join our clients growing team on the outskirts of Exeter. Duties will include but are not limited to:

  • Dealing with customer telephone enquires.

  • Provide top level customer service on all calls.

  • Provide helpful advice on technical faults raised.

  • Record accurate and current information.

  • Process customer's repairs, replacements, credits, invoices, and payments.

  • Work smoothly in connection with other departments.

  • General office administrative duties.

After initial training period there may be the opportunity for a mixture of home working & office working.

Ideal Skills/ Experience

  • Excellent customer service skills

  • Confident communication skills both written & spoken

  • Good Admin skills

  • Team mentality

  • Demonstrable IT skills

In return you can expect

  • Excellent employee learning & development opportunities

  • Excellent employee discount schemes & health care plans

  • 26 days holiday + bank holidays

  • Free parking

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Aalishya Power