Customer Service Advisor

  • Location
    Exeter, Devon
  • Salary
    £9.55/Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    JN-052021-184578

Looking for a 9 - 5? We are recruiting for a Customer Service Advisor!


If you have experience of delivering excellent customer service, then this could be the role for you!


Based in Exeter you will be helping customers over the phone talking through repairs, replacements, and payments. This is not a call centre, but instead a friendly customer service focused role.


You will need great customer service skills and be competent using IT systems.



Pay Rate: £9.55 per hour


Hours: Monday - Friday / 9am - 5pm


Duration: 4 weeks (potential to go permanent for the right people)


Responsibilities:



  • Carry out detailed triage on faults raised.

  • Maintain accurate information records and provide administrative support.

  • Process customers' repairs, replacements, credits, invoices, and payments.

  • Able to take on specific projects as required.


Person Specification:



  • Excellent customer service and interpersonal skills

  • Attention to detail

  • Competent using IT systems

  • Able to handle calls from elderly and vulnerable people

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harriet Greatrex