Customer Service Advisor

New
  • Location
    Hounslow, Greater London
  • Salary
    £11.00/Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Contractor
  • Industry
    Banking and Financial Services
  • External Reference
    JN-092021-206556

Customer Service Advisor - Entry Level


Job Type: Temporary (Ongoing)


Full time: 40 hours per week


May be required to work evenings and/or occasional weekends; one late shift per week


Hourly Rate: £11.00


Location: West London (Hammersmith/Chiswick)


Description



My Client is looking for a candidate who is interested in starting a career in the customer service sector or someone who wants to move from retail customer service to office work.


Duties:



  • Delivering excellent customer service via phone or email in a friendly and professional manner

  • Assisting customers with queries regarding their product or use of the company portal

  • Provide general information to new and existing customers regarding the benefits and features of the client's products and services

  • Ensure service delivery is prompt by responding to requests or queries within 24 hours

  • Forward any queries that can't be resolved to support teams in a timely manner


Skills



  • The ability to communicate clearly and effectively both verbally and written

  • To deliver efficient and effective solutions to the satisfaction of the customer

  • The ability to getting tasks done in compliance with deadlines

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Chelsea Shortt