Customer Service Advisor

  • Location
    Leamington Spa, Warwickshire
  • Salary
    £19,500.00/Year
  • Category
    Energy - Energy
  • Job type
    Permanent
  • Industry
    Energy
  • External Reference
    JN-072021-194268


CUSTOMER SERVICE ADVISOR


£19,500 per annum


Permanent, full time


Monday-Friday


37.5 hours a week


9am - 5.30pm


Are you a hardworking, dedicated individual looking for a fun, fast paced working environment? Do you thrive in a Customer Service role where you can develop meaningful, long term relationships? Can you demonstrate a high level of service in a pressurised environment?


Adecco UK are delighted to be supporting a successful and growing business based in Warwick with the expansion of their Energy Specialist team. Highly regarded in their industry, this is an excellent opportunity to begin a career within a dynamic company who offer a great place to work and a supportive environment.


If you are naturally technical, love people and looking for a career then please see below;


Duties:



  • Taking and making calls from new and existing customers

  • Supporting with queries and complaints effectively

  • Able to take responsibility for any issues coming through

  • Following the customer journey from end to end

  • Providing information using the bespoke internal systems

  • Using other forms of communications such as webchat and email


Individual:



  • Hardworking and able to work under pressure

  • Supportive team player

  • Has a genuine love for problem solving

  • Technically minded and able to pick up systems quickly

  • People focussed

  • Self sufficient

  • Excellent verbal and written communication

  • Keen to progress in the business


If this sounds like the role for you, please apply and a member of our team will contact you directly. For further information about the vacancy please contact 0121 354 2749 and speak to a member of the Adecco team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact naomi uwamungu