Customer Service Advisor

  • Location
    Ledbury, County Of Herefordshire
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Office and Secretarial - Sales Administrator

We are recruiting for a Customer Service Advisor on behalf of our lovely client in Ledbury. You will be the first point of contact for your customers; providing an outstanding service and positive impression of yourself and the company!

Key Tasks:

  • Arrange deliveries with customers to assist the company in reducing transport costs

  • Book in deliveries with customers

  • Check the release of back orders with customers

  • Keep customers up to date with deliveries

  • Raise returns/collections

  • Work with the admin team to resolve invoice queries

  • Provide technical support

  • Raise noncompliance report's, working with the quality team, to resolve customer complaints

Hours of work: Monday to Friday 9.00-17.00

If you would like to know more about this amazing opportunity, then please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge