Customer Service Advisor

  • Location
    London, Greater London
  • Salary
    £23,000.00/Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-042021-177719

Customer Service Advisor (Pharma)
£23k Salary
Based - Richmond, Surrey, TW9
Mon - Fri 8.30am - 5pm
Immediate start
IT Literate
Customer Service experience essential


Role:
To provide first class Customer Service to Customers / Clients with focus on customer contact, order creation, delivery and care services



Duties:


Sales order processing


Telephone orders


Act as first point of contact to deal with customer enquiries & delivery related queries


Work with 3PL`s to ensure target of 99% delivery accuracy is met


Comply with relevant legal & compliance requirements, regulatory & ethical standards are met


Track all orders and deliveries



Skills:


Understanding of supply chain & stock management


Good communication skills (written & spoken)


IT Literate (Outlook, Excel, SAP)





Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: James Wolland