Customer Service Advisor

  • Location
    Skelmersdale, Lancashire
  • Salary
  • Category
    Sales & Retail - Contact Centre
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Our client based in the Skelmersdale area is currently looking to recruit a Customer service administrator to join their busy team.

This is a permanent role.

The duties of this role include, but are not limited to:

  • Receiving incoming bookings and assigning couriers to each job

  • Coordinating couriers to each role depending on their location

  • Responding to calls, emails and enquiries

  • Administrative duties as and where applicable

  • Troubleshoots all issues related to scheduling process

  • Ensures high levels of compliance are met within GDPR guidelines

  • Provides a high level of customer service at all times

The skills and experience required for this role includes, but are not limited to:

  • Previous experience in booking coordination, administration and/or customer service roles is essential for this position

  • High level of accuracy, attention to detail, and knowledge of GDPR are essential for this role

  • Strong communication skills

  • IT Literate, able to use Microsoft Office and have the ability to pick up new systems quickly

  • Punctual, positive attitude towards work.

  • Able to work to own initiative as well as part of a team.

  • Able to prioritise workload.

To apply please apply on here or email

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact James Kerfoot