Customer Service Advisor

  • Location
    Smethwick, West Midlands
  • Salary
  • Category
    HR, Sales and Management - Call Centre Supervisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Excellent Opportunity Available

Customer Service Advisor
£18,000 pa

Are you an organised Customer Service Advisor that enjoys working in a pressurised environment? We have an exciting opportunity within a large, reputable company within the Smethwick area that is looking for you!

Duties Include but are not limited to:

  • Processing all orders in a timely manner with accuracy and efficiency

  • To follow up and coordinate all orders to ensure they are on schedule and deal with any issues in a timely fashion.

  • To deal with Customer queries/issues and sort any problems that may arise

  • Overseeing the Account Managers role in their absence

  • Work as part of a busy team

  • Be willing to 'muck in' when work is busy

  • Must be able to work on own initiative and with minimal supervision

Skills/Experience Required:

  • Experienced order processor

  • Attention to detail

  • Excellent telephone manner

  • SAP experience preferable

  • Can liaise on all levels and chase up queries as and when required

  • Excellent IT skills

  • Used to working in a pressurised working environment

In return you will benefit from:

  • Competitive Salary

  • Opportunity to earn bonus each month

  • Career progression within the organisation

  • FREE on site parking

  • 23 days annual leave + bank holidays

The above role is based on a permanent full time basis with an ASAP start available. To apply please e-mail CV's to or call 01384 456782 for more information. Working hours are 09:00am- 17:00pm Monday to Friday

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Jazz Dhaliwal