Customer Service Advisor

  • Location
    South Shields, Tyne And Wear
  • Salary
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Adecco are working in partnership with a market leading client that is looking to recruit an experienced inbound customer service advisor on a temporary basis. This role is for approximately 3 months with a possibility of being extended.

Responsibilities and duties of this position include:

* Operative effectively with in call centre environment
* Receive inbound calls from new and existing customers
* Provide a warm and friendly point of contact
* Build an instant rapport with customers
* Understand the nature of the enquiry
* Provide excellent customer service
* Accurate record keeping and data entry

Essential Skills & Experience
* Working within a customer Service environment
* Ability to work to targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Working hours are Monday to Friday 08.30am until 17.00 (some flexibility may be required)

For more information or to arrange an interview contact us today.
The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joel Hall