Customer Service Advisor

  • Location
    South Shields, Tyne And Wear
  • Salary
    £ 7.83 - £ 8.72 / Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Office and Secretarial
  • External Reference

Our client are a well-established market research company within the education sector working on behalf of learning providers across the country.

They are currently looking to recruit friendly, professional, enthusiastic and self-motivated individuals to join their warm, hardworking and welcoming family owned business.

In this role you will be contacting a wide range of students (via telephone) to conduct short surveys (around 2 minutes) about how courses have impacted them and what they have progressed on to since finishing. The role is outbound only and there are no sales involved.

A successful tele-researcher is enthusiastic, engaging, and personable. They will possess strong administrative skills, be a fast dialler (role is manual dialling only) and typist and have strong attention to detail. The role is target driven and requires a highly motivated, self-driven person.


Previous experience as a tele-researcher, outbound telephonist, working towards targets, working in a fast-paced environment is advantageous.

Ability to express a positive, enthusiastic tone, be engaging, professional, enjoy speaking with people, overcome objection, manually dial, meet and exceed targets is essential.'

Working hours are 10-8 Monday to Thursday. No Friday.

This is a temporary ongoing role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Jack Krelle