Customer Service Advisor

  • Location
    Sutton, Greater London
  • Salary
    £19,945.00/Year
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    JN-042022-245446
  • Category
    Sales & Retail - Customer Service Advisor

Position: Customer Service


Hours: Full time 37.5hrs


Salary: £19,942 per annum


Location: Sutton


I am currently recruiting for a Customer Service Advisor on behalf of one of my clients with the Healthcare industry.


Main duties include but are not limited to:



  • Manage inbound and outbound calls and e-mails for clients and healthcare professionals

  • Sort and process incoming prescriptions and the management of EPS to create and complete client orders

  • Maintain external communication from clients and healthcare professionals

  • Track missing parcels as needed, and manage returns / collections

  • Log complaints as received, and request support of the Team Leader to manage complex queries

  • Any other reasonable duties as requested by your supervisor, the Department Manger or Director or the Company Director Team in their absence


If interested, apply now!!


Please note, only shortlisted candidates will be contacted.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Jodie Luke