Customer Service Advisor

New
  • Location
    Tamworth, Staffordshire
  • Salary
    £ 9 - £ 11 / Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-062021-187104

Excellent Opportunity Available


Customer Service Advisor


Tamworth


£9.00 per hour - £11.00 per hour (depending on start/end times)


Temporary - Permanent



Our client based in Tamworth are recruiting for a Customer service advisor's to work in their contact centre. They are currently growing their team and need up to 8 new customer service advisors working on different shift patterns.


Shift patterns available



  • Full time- Monday to Friday between the hours of 7am-7pm

  • Weekends Only - Saturday and Sunday

  • Evenings 8pm- Midnight


Shift patterns will be from 7am-2pm, 8am-3pm, 9am-4pm, 10am-5pm, 11am-6pm, 12am-7pm. Rotating different shifts each week.


Duties:



  • Delivering excellent customer service

  • Inputting data onto the system for engineers to be scheduled out to customers

  • Collecting all relevant information from customers over the phone

  • Dealing with inbound calls and potential follow ups of outbound calling

  • Providing a 5-star service

  • Ideal candidate must have great communication skills

  • Be able to think on their feet and work in a fast-paced environment

  • Contract and permanent roles available


If you are interested in the above temporary to permanent role then please apply or for further details, please contact Adecco Sutton Coldfield on 0121 354 2749 or email

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emily Willetts