Customer service advisor

  • Location
    Warwick, Warwickshire
  • Salary
    £20,100.00/Year
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    JN-052022-250641
  • Category
    Sales & Retail - Customer Service Advisor

Customer Service Advisor


Leamington Spa


£20,100 per annum


Working hours: 09.00 to 17.30, Monday to Friday



Adecco UK are delighted to be supporting a successful and growing business based in Leamington Spa. Highly regarded in their industry, this is an excellent opportunity to begin a career within a dynamic company who offer a great place to work and a supportive environment.


If you are naturally technical, love people and looking for a career then please see below to find out more!



Benefits:



  • Free parking on site

  • Opportunities to progress

  • Potential to work from home

  • Opportunities to buy shares in the company

  • Working for a market leading business which puts people at the heart of everything

  • OE Group Share Scheme, free breakfast, cycle to work scheme, EV salary sacrifice & lots more



Responsibilities include:



  • Taking and making calls from new and existing customers

  • Supporting with queries and complaints effectively

  • Able to take responsibility for any issues coming through

  • Following the customer journey from end to end

  • Providing information using the bespoke internal systems

  • Using other forms of communications such as webchat and email



The ideal candidate must have:



  • Previous experience working in customer service e.g., hospitality, retail etc.

  • Willingness to learn and work in a fast-paced environment

  • Ability to work well under pressure

  • Strong Maths and English skills

  • Supportive team player

  • Genuine love for problem solving

  • Technically minded and able to pick up systems quickly

  • People focused

  • Self sufficient

  • Excellent verbal and written communication


To apply please submit your CV or call us for further information on 0121 354 2749 , we look forward to speaking with you!




Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kat Hough