Customer Service Advisor - Welsh Language Required

  • Location
    Chester, Cheshire
  • Salary
    £18,200.00/Year
  • Category
    Sales & Retail - Customer Services
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-102020-149712

Our successful client is currently recruiting a Welsh Speaking Contact Centre Advisor to join them at their head office based in Chester. This is a great opportunity to work with a reputable company with excellent benefits.



SUMMARY OF DUTIES
* To respond effectively to any enquiries received into the Contact Centre - predominately via telephone and email.



* Liaise with relevant departments (Sales / Finance / Project Management / Client Delivery / etc.) when required, for optimal resolution of customer queries and enhancement of product and procedural understanding



* Ensure all communications are carried out in line with the standards and procedures defined by the Head of Operations and monitored by the Contact Centre Supervisors.



* Actively participate in and contribute towards team meetings, 1-2-1s, cross training of Contact Centre tasks and training courses related to the Contact Centre.



Monday - Friday office hours


£18,200 per annum plus additional bonus



Please call 01244 346 674 to apply or apply with your CV to this advert.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Francesca Williams